![]() ![]() Tap the 3-dot button at the top-right corner and select Show system apps.Open Settings on your phone and select Apps.And since "Phone" is a system app, it's quite straightforward to downgrade it. The reason is that the latest version might be malfunctioning perhaps it comes with some bugs or error codes conflicting with your phone system.ĭon't be scared, downgrading the Phone app does nothing else than reverting it to the stock version. On the flip side, if you noticed the dial pad stopped working during calls after you recently updated the Phone app, you may need to downgrade it. For instance, TECNO has HiOS Lab, while Infinix has XOS Lab for pushing updates. In case your brand doesn't push out system app updates via the Play Store, you may check your phone for other app update functions. If an update is available, you should see it in the "My apps & games" section on the Play Store. So, if the dial pad is not opening during a call, go straight to the Play Store and update the Phone app. Mainly what caused the same problem for most Android users in the past was a bug in the Phone app, but it was fixed afterward via an app update. To resolve the dial pad not working during a call on Android, ensure you're running the latest version of the Phone app. Try making a call to see if the dial pad is now working. Finally, hit Clear cache, followed by Clear data to reset the Phone app.Now, look for Phone on the list and tap it. ![]()
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